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Contact Us


For further assistance please call our customer service line at (888) 371-0232 M-F 9am to 5:30pm PST

Email
 
Customer Service: customerservice@cartridgezoom.com
We will not change or cancel your order by email, please give us a call.
 

Telephone & Fax
 
Toll Free: 888.371.0232
Local: 626.371.0232
Fax: 626.371.0234
 

Customer Service & Telephone Sales Hours
 
Monday - Friday 9:00 a.m. to 5:30 p.m. PST
Saturday - Sunday and all national holidays will be closed.
 

Office Location and Mailing Address
 
CartridgeZoom.com
13459 Brooks Drive. Unit A
Baldwin Park, CA 91706
 

Shipping Info
 
To view details on our shipping policy please click here
 

Order Tracking
 
Orders can be tracked by logging on to your CartridgeZoom account. Type in your email address and order number and you will be able to see the status of your order. We also provide an email confirmation with every order that is placed. This confirmation will include a tracking number so you can check the progress of your shipment. You can always track orders with one of our representatives by calling our toll free number.
 

Refund Policy
 
To view our return policy please click here.
 

Payment Methods
 
CartridgeZoom accepts the following payments:
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Debit Cards with Visa or MasterCard logos
  • Personal Checks
  • Money Orders
  • PayPal
  • Google checkout

CartridgeZoom accepts all school and government purchase orders. Please include a contact person, name, phone number, and email so we can send a confirmation of the order. Fax your PO to 626.371.0234 or mail it to our physical address below. Purchase orders are generally processed and shipped out in 24 hours. Payment is due 30 days from the purchase date. If you have any questions please call customer service at 888.371.0232.


Privacy Policy
 
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. View our Privacy Policy
 

Anti-Spam Policy
 
CartridgeZoom.com will not tolerate spamming and has a zero tolerance policy regarding the transmission of "spam" e-mail. 

CartridgeZoom.com requires that all of our affiliates abide by our Anti-Spam policy and they expressly warrant that they will not engage in spamming. If you feel that you have received spam e-mail, please e-mail us with the details (the e-mail address on the "from" line and any "opt-out e-mail address at the bottom of the e-mail") at abuse@cartridgezoom.com. We want to assure you that your complaint will be taken very seriously. We need your help to insure that no one is sending unauthorized e-mails.
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